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Privacy Policy

Last updated: April 2026

At Nutricity NZ, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from nutricity.nz.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a smooth and secure shopping experience.

a. Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Billing and shipping addresses
  • Email address and phone number
  • Payment details (processed securely via third-party providers)
  • Account login details (if applicable)
  • Order history and purchase details

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address and device type
  • Browser type and operating system
  • Pages visited and time spent on the site
  • Referring URLs or search terms

This information helps us improve website performance and user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and cart items
  • Improve site functionality and performance
  • Analyse traffic and usage patterns
  • Deliver relevant advertising

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookies Policy.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates, support, and service-related messages
  • Improve our products, services, and website functionality
  • Prevent fraud and ensure secure transactions
  • Comply with legal and regulatory obligations

With your consent, we may send promotional emails about new products, offers, or updates. You can opt out at any time.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties, including:

  • Payment gateways for secure transactions
  • Shipping and logistics providers
  • Marketing and analytics services (e.g., Google Analytics)
  • Legal or regulatory authorities when required

All third-party partners are required to handle your data securely and only for agreed purposes.

4. International Data Transfers

As part of our operations, your information may be processed or stored outside New Zealand.

We take reasonable steps to ensure that any overseas recipients comply with privacy standards comparable to those under New Zealand law.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information.

While we take all reasonable precautions, no system can guarantee complete security.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of your information
  • Withdraw consent for marketing communications
  • Request deletion of your data where applicable

To exercise your rights, please contact us at [email protected].

You can also unsubscribe from promotional emails using the link provided in our emails.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders and provide services
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to external websites.

Nutricity NZ is not responsible for the privacy practices of third-party sites. We recommend reviewing their policies before sharing your information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such data is identified, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Nutricity NZ

Email: [email protected]

Website: https://nutricity.nz